Cairn — three stacked stones

Cairn

Support & Feedback

Something not working, or want a feature? Email goes to a human, not a queue.

Auto-attached context will appear here.
Email trace@blacktrace.co

Typical reply within 24 hours, Melbourne time.

Helpful to include

  1. Cairn version — go to chrome://extensions → Cairn → Details.
  2. Chrome / Edge version — chrome://version or About menu.
  3. What you tried, what happened — minimum repro steps if you can.
  4. Console output — right-click side panel → Inspect → Console tab.
  5. Screenshot if the issue is visual — attach it to the email.

Your email goes directly to the developer. No tickets. No support bots. No tracking pixels. No AI triage. If your message includes a conversation export, it stays between us.

← Back to Cairn · Privacy · Security · Blog · By Blacktrace